Refund policy


Refund & Returns Policy

1. Returns

We accept return requests within 3 days of delivery. To be eligible for a return, the item must be unused, unworn, and in its original packaging with all tags attached.

To request a return, please contact us at: [your contact email] with your order number and reason for return.

2. Refunds

We do not offer cash refunds once an order has been fulfilled and shipped.

Approved returns will be issued as:

  • Store credit, or

  • Replacement item (if available)

Store credit can be used for future purchases in our store.

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, you must contact us within 3 days of delivery with clear photos of the issue. We will review and provide a replacement or store credit where appropriate.

4. Non-Returnable Items

The following items are not eligible for return:

  • Final sale items

  • Clearance items

  • Custom or personalized products

5. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (wrong item or defective product).

6. Late Requests

Any return requests made after the 3-day window from delivery will not be accepted.